Klaravex's AI handles Tier 1, Tier 2, monitoring, provisioning, and reporting — instantly, 24/7, across every time zone. When a problem needs real judgment, a senior engineer takes over.
Most IT companies route every ticket through a human queue. We don't. Here's what actually happens when something breaks.
Any hour, any day, any time zone. The AI picks up immediately, diagnoses the issue, and starts working on a fix. No queue, no hold music, no ticket number to wait on.
Most issues are fixed before you notice them. The 11% that need real judgment — complex failures, security incidents, architecture decisions — route to your engineer with full context already documented.
One certified engineer owns your account end to end. When they take a case, they already have the full picture. Every session ends with a written summary sent directly to you.
Our proprietary hybrid system isn't a chatbot. It runs your IT operations.
Real results from real engagements. No vendor commissions meant no vendor agenda.
Three practice areas covering the full stack of SMB IT.
Microsoft Azure, Microsoft 365, Intune endpoint management, Entra ID & SSO, AWS, and Google Workspace — migrations, hardening, and day-to-day administration.
View servicesFirewall management (Palo Alto, FortiGate, Cisco), Zero Trust architecture, security audits, HIPAA/SOC 2 compliance, penetration testing, and 24/7 monitoring.
View servicesVirtual CIO, IT roadmap and budget planning, AI workflow automation, PowerShell and Python pipelines, technology governance, and board-level IT reporting.
View servicesEvery client gets a private portal. See what's happening with your systems in real time, talk to AI instantly, and always know who your engineer is.
45 minutes. Written report. No obligation. We review your infrastructure, cloud environment, security posture, and backup coverage — and tell you honestly what's working and what isn't.