Assurance Tier
Security-aware operations — for businesses that can’t afford to find out the hard way.
Proactive monitoring, vulnerability management, and endpoint protection across M365, Google Workspace, and AWS. Backed by Klaravex AI — and senior engineer escalation.
$165 / user / month
What Assurance includes
Klaravex AI AI Agent — First-Line Support
Klaravex AI handles triage and common issue resolution instantly, 24/7. For complex issues, a senior engineer takes over with full context. No cold handoffs. No ticket queue.
Proactive Monitoring and Managed Endpoint Protection
Continuous monitoring of your environment for threats, anomalies, and misconfigurations. Managed endpoint protection across your device fleet.
M365 / Azure, Google Workspace, and AWS Security Monitoring
Conditional access configuration, Defender for Business management, audit log review, and identity posture monitoring — ongoing, not one-time. Google Workspace admin hardening, DLP policies, and login audit review. AWS CloudTrail log review, GuardDuty alert management, and basic IAM policy audit.
Vulnerability Management
Scheduled scanning, prioritized remediation guidance, and tracking. We don’t just tell you what’s vulnerable — we help you close it.
Security Awareness Training
Managed delivery of a security awareness training program for your team. Phishing simulation available as an add-on.
Incident Response Support
Retainer-based incident response support — hours-based, not full MDR. Expert backup if something goes wrong, without full round-the-clock MDR coverage.
Quarterly Security Posture Review
Structured quarterly review of your security posture, open findings, and risk priorities. Written summary provided after each review.
Policy Templates
A library of security policy templates adapted to your environment. Custom policy writing is available in Directive — Assurance provides templates and implementation guidance.
When to upgrade to Directive
Assurance is the right fit for most risk-aware SMBs. But some situations call for more. Consider upgrading to Directive when:
- You receive a HIPAA audit notice or a covered entity partner sends you a BAA request
- Your board or leadership has asked for a formal risk report or security briefing
- A customer or prospect requires a SOC 2 report or ISO 27001 certificate
- You’ve had a security incident and need a formal IR program
- Your environment has grown significantly and ad-hoc management is no longer sufficient
Service scope, regulatory applicability, and readiness claims are defined per engagement in a written Statement of Work. Klaravex does not issue compliance certifications or attestations. Readiness advisory and preparation services are not a substitute for an independent audit or certification body assessment.
Not sure if Assurance or Directive is right for you?
Book a 30-minute discovery call. We’ll talk through your current environment, your risk exposure, and which tier actually fits — honestly.
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