AI-Powered Managed IT & Security
Klaravex AI handles it instantly.
Your expert steps in when it matters.
Klaravex AI — our intelligent agent — triages and resolves issues 24/7. For anything complex, a senior engineer takes over. M365, Google Workspace, and AWS.
How it works
Klaravex AI handles it instantly
First-line triage, common issue resolution, and guided self-service — 24/7. No ticket queue. No wait.
Your expert steps in when needed
For complex issues, security decisions, and advisory work, a senior engineer takes over with full context already in hand.
Speed and judgment — not a trade-off
AI-accelerated response where it works best. Human expertise where it matters most.
Three tiers. One AI-powered framework.
Foundation
From $100 / user / month
Operational baseline — AI helpdesk, endpoint management, and security hygiene for growing businesses.
Assurance
From $165 / user / month
Proactive security monitoring, vulnerability management, and security awareness for risk-aware SMBs.
Most comprehensive
Directive
From $295 / user / month
vCISO advisory, managed detection and response, and readiness programs for HIPAA, SOC 2, ISO 27001.
Regulated industries
Healthcare-Adjacent
HIPAA Security Rule readiness for covered entities and business associates.
Legal & Financial
PCI-DSS, state privacy laws, and GLB Safeguards for law firms and financial services.
Full service catalog
14 services. 4 specialisations.
Every service is delivered by a certified senior engineer with real enterprise background — not a managed service help desk. Platforms we support span Palo Alto, Cisco, Microsoft, VMware, Veeam, and more.
Pillar 01 — Cloud & Productivity
Microsoft Azure
IaaS and PaaS deployment, subscription architecture and cost optimization, Azure Monitor, migration from on-premises or competing clouds, security hardening and Azure Policy enforcement.
Microsoft 365
Tenant setup, Exchange Online, Teams, SharePoint, OneDrive. Email security (DKIM/DMARC/SPF), DLP policies, compliance configuration. Migration from Google Workspace or on-premises Exchange.
Microsoft Intune
MDM and MAM for Windows, macOS, iOS, and Android. Compliance policies, Autopilot provisioning, BYOD programs, Conditional Access integration. Covers company-owned and personal devices.
Entra ID & Identity
Hybrid identity architecture, SSO, MFA enforcement, Conditional Access policies, Privileged Identity Management (PIM). SAML and OIDC integrations. Legacy authentication lockdown to reduce attack surface.
Pillar 02 — Network & Security
Firewall Deployment & Management
Rule set design, policy hardening, change management, and ongoing monitoring across seven platforms — vendor-neutral. We work with what you have or what makes sense for your environment.
Palo Alto Networks · FortiGate · Check Point · Cisco ASA/FTD · Cisco Meraki · SonicWall · pfSense / OPNsense
SD-WAN & Branch Networking
Meraki cloud networking, VLAN segmentation, QoS configuration, site-to-site VPN, WiFi with 802.1X and RADIUS authentication. Multi-site setups for distributed teams with no on-site IT.
Zero Trust Architecture
Identity-first access model, microsegmentation, device trust enforcement, least-privilege principles, and continuous verification. Practical implementation — not a framework exercise.
Security Audits & Readiness
Infrastructure review, firewall rule analysis, identity attack surface assessment, and logging gap analysis. Scoped to US frameworks: HIPAA, SOC 2 Type I/II, and state privacy requirements.
Pillar 03 — Infrastructure & Support
Windows Server & Active Directory
Domain design, DNS, DHCP, Group Policy, Active Directory security hardening (LAPS, Kerberoasting mitigation), and hybrid join to Entra ID. On-premises and hybrid environments.
Virtualization & Server Infrastructure
VMware vSphere, Microsoft Hyper-V, physical-to-virtual migrations, HA configuration, and on-site support for server hardware. Build, maintain, or migrate — all covered.
Backup, Recovery & Business Continuity
Veeam-based backup design, RPO and RTO definition, backup validation, test restores, and DR runbooks. Know exactly how long recovery takes before you need to find out the hard way.
PowerShell Automation
Provisioning, reporting, compliance checking, and IT workflows automated via PowerShell. Microsoft Graph API integrations for M365, Entra ID, and Intune. Cuts manual admin time significantly.
Pillar 04 — Strategy & Transformation
Virtual CIO (vCIO)
IT roadmap development, budget planning, vendor evaluation, and board-level IT reporting. Technology governance without the cost of a full-time CIO. Typically part of Assurance and Directive tiers.
AI Automation & Workflow Engineering
Document processing, internal tooling, and workflow automation via Python and PowerShell. API integrations across business systems. We build automations that eliminate repetitive admin work your team shouldn’t be doing manually.
Certifications held: PCNSE (Palo Alto Networks Certified Network Security Engineer) · AZ-500 (Microsoft Azure Security) · CCNP (Cisco Certified Network Professional) · CEH (Certified Ethical Hacker). All work delivered by the same certified senior engineer — no hand-offs to junior staff or offshore teams.
Ready to know where you stand?
A 30-minute discovery call is enough to understand your current exposure and what a managed service could look like for your business.